ETS GROUP

Management

Ms. Chang Men Yee, Carol – Chief Operating Officer

Ms. Chang, holds a degree in Bachelor of Arts from the University of Texas at Austin in the United States of America. After working in the United States for 2 years, she came back to Hong Kong and joined EPRO Systems Ltd in 1988 in marketing computer systems software. She started working for Epro Telecom Holdings Ltd in 1991 and was promoted to General Manager of the Company in 1994, Chief Operating Officer in 2003. Throughout the years, Ms Chang is chiefly responsible for managing the overall Hong Kong contact centre service business in terms of sales, business development as well as operation.

Mr. Suen Fuk Hoi, Eric – Finance Controller

Mr. Suen, holds a Bachelor of Business Administration Degree from The Open University of Hong Kong and has obtained the associated membership of HKICPA since 1998. He had worked in a US listed company in Hong Kong for more than seven years before joining Epro Group in 2003. He now specializes in the Group's financial system development, treasury, consolidation and financial management.

Mr. Yu Yeuk Sze, Kenneth – General Manager, IT

Mr. Yu holds a Bachelor of Science Degree in Information Technology from the City University of Hong Kong and is a Project Management Professional credential holder. Before joining Epro in 2003, he has over 10 years of experience in IT system development, network infrastructure design and operation support; with more than 8 years worked in HK and US listed companies. Mr. Yu possesses strong technical and project management skills, and is now in charge of the IT department of Epro.

Mr. Cheung Chi Tat – Software Development Manager

Mr. Cheung Chi Tat, Software Support Manager, holds Higher Diploma in Electricity and Engineering from The Hong Kong Polytechnic University. He had served in Star Paging and obtained vast experience in pager and digital television software development before joined Epro in 1990. Mr. Cheung has over 18 years of software development experience, is now mainly in charge of the continual development and enhancement of WISE-xb contact centre System Solution and related projects.